The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dining!
“The on-site restaurant offered an very nice breakfast buffet with fresh options that powered my day.” view full review
Cozy Comfort
“The room was impeccably clean and the bedding was extremely comfortable, ensuring a restful night's sleep.” view full review
Relaxing Spa!
“The spa experience was rejuvenating with a steam room that helped me unwind after a busy day.” view full review
Well-Equipped Gym
“I loved the gym facilities; it was equipped with brand-new machines and had a welcoming atmosphere.” view full review
General
Non-smoking rooms
Parking
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Business
Fax/Photocopying
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Trouser press
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2-3-10 Shimotori,
Kumamoto,
Japan,
Kumamoto
Map view
2-3-10 Shimotori,
Kumamoto,
Japan,
Kumamoto
City landmarks
Castle
Kumamoto Castle
1.0
km
1-1 Ninomaru
Sakuranobaba Johsaien
930 m
Museum
Kumamoto Prefectural Museum of Art
1.5
km
4-22 Uchitsuboi-machi
Former Residence of Natsume Soseki
1.4
km
Event hall
Kumamoto Prefectural Traditional Crafts Center
1.0
km
3-2 Furukyomachi
Kumamoto City Museum
1.7
km
2-1 Honmaru
Kato Shrine
1.4
km
Shrine
Fujisaki Hachimangu Shrine
1.5
km
2-15 Hanabatacho
Statue of Kato Kiyomasa
1.0
km
Chibajomachi
Tateki Tani Statue
740 m
Chibajomachi
Statues of Shonan Yokoi and Ishin
740 m
1 Chibajomachi
Morio Takahashi Bust Statue
770 m
Garden
Suizenji Jojuen Garden
2.5
km
2 Shimmachi
Fureai Oyako Tanuki Statue
900 m
Mall
Kamitori Shopping Street
700 m
2-3 Chibajomachi
Ruins of Miyamoto Musashi's Old Residence
980 m
1-1-1 Ninomaru
Wakuwakuza History and Cultural Experience
830 m
2 Kawaramachi
Kawaramachi Shopping Street
930 m
Minamitsuboimachi and Kamibayashimachi
Namikizaka
930 m
3-13 Honmaru
Kumamoto Castle Inari Shrine
730 m
Nearby
Museum
Contemporary Art Museum Kumamoto
390 m
2-6 Ansei-machi
Lafcadio Hearn's Former Residence
330 m
3-34 Kamitoricho
Catholic Tetori Church
510 m
4-18 Hanabatacho
Kumamoto City International Center
570 m
1 Chome-3-10 Shimotori
Shimotori Shotengai
420 m
2-15 Hanabatacho
Ichizo Hayashi Bust Statue
540 m
Shinshigai
Shinshigai Shotengai
570 m
Chuogai
Kagomachidori Shotengai
290 m
1 Rempeicho
Higo no Satoyama Gallery
440 m
Public Building
Kumamoto City Hall
520 m
Restaurants
McDonald's Kumamoto Shinshigaiten
140 m
6-10 Shinshigai
Takamatsushokudo
340 m
2-5 Shinshigai
ModernJapanese Style Tora
470 m
Hanabatacho
Negibozu
540 m
1-4-5 Shimo-Tori Chuo-Ku
Puronto
470 m
Shimotori
Hanamarudon
520 m
Anseimachi
Amakusa Kaisen Man Man
620 m
10-1 Rempeicho Chuo-Ku
Akagumi Ramen
860 m
7-29 Kamitori-cho
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Helpful staff
Old rooms
Mixed dining experience
7.2/10
Very good
Rooms
7.1
Location
8.6
Service
6.5
Dining
7.4
Guest reviews
7.2/10
based on 10 reviews
8.2
8.2/10 based on 726 reviews
Herman
United States,
June
2024
6.8/10
I was pleasantly surprised by the hotel's convenient location, close to various shopping arcades and transportation stops. The staff were attentive and accommodating, although there were some communication challenges. The dining experience had its highs and lows, with a mix of fantastic and disappointing meals. The facilities were satisfactory overall.
Rooms
7.0
The room I stayed in was basic but comfortable, equipped with everything I needed. The English proficiency of the staff was limited.
Service
6.0
The service, although quite servile, lacked knowledge in some areas, requiring me to clarify my requests multiple times. Housekeeping was satisfactory.
Location
9.0
The hotel's location was very convenient for exploring the area, with easy access to shopping arcades and transport hubs.
Dining
5.0
The breakfast was a surprising delight, thoroughly enjoyable, but other dining experiences were subpar, including a terrible meal with fried oysters.
Facilities
7.0
The hotel's facilities were decent, offering the necessary amenities for a comfortable stay.
Tom
United Kingdom,
June
2024
6.8/10
The hotel's location is excellent, situated right at the city center and close to main shopping streets. The service was a mix of being completely ignorant but then very pleasant and helpful when needed. The dining experience had both surprising fantastic and terrible aspects. The rooms were a bit old and shabby but provided a comfortable stay.
Rooms
6.0
The rooms, although a bit old and shabby, provided a comfortable stay.
Service
7.0
The service was a mix of being completely ignorant but then very pleasant and helpful when needed.
Location
9.0
The hotel is conveniently located right at the city center and close to main shopping streets.
Dining
5.0
The dining experience had both surprising fantastic and terrible aspects.
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
Great location
Old rooms
Owen
United Kingdom,
May
2024
8.2/10
The hotel is conveniently located near Downtown, close to the bus station, shopping arcades, and public transportation stops. The service was very pleasant and helpful, making me feel welcomed. The breakfast was surprisingly fantastic, offering a diverse and enjoyable experience. However, the rooms were somewhat small, but I managed comfortably inside with my equipment.
Rooms
7.0
The room was small but manageable with my equipment.
Service
9.0
The service was very pleasant and helpful, making me feel welcomed.
Location
8.0
The location was very convenient, close to Downtown and public transportation stops.
Dining
9.0
The breakfast was surprisingly fantastic and thoroughly enjoyable.
Facilities
8.0
The facilities were well-maintained and served my needs adequately.
Tommy
United States,
February
2024
7.0/10
The hotel's location was convenient, close to main shopping streets and everything we wanted to explore, with great proximity to the bus station Kumamoto Kotsu-Center Terminal. The rooms, though quite old and shabby, were neat and compact, suitable for my equipment. The service was a mix of completely ignorant behavior, although very servile when necessary, often responding with just a simple 'sorry. ' The dining experience was surprisingly fantastic and thoroughly enjoyable, particularly our breakfast. The facilities were acceptable overall, despite some issues. Pricing was considered reasonable.
Rooms
7.0
The rooms were neat and compact, suitable for my equipment.
Service
5.0
Service was a mix of completely ignorant behavior with occasional helpfulness, often ending with a simple 'sorry. '
Location
8.0
Conveniently located close to main shopping streets and the bus station Kumamoto Kotsu-Center Terminal.
Dining
9.0
The dining experience was surprisingly fantastic and thoroughly enjoyable, especially the breakfast.
Facilities
6.0
The facilities were acceptable overall, despite some issues.
Arthur
United States,
January
2024
7.4/10
The hotel is located right at the city center, very close to stations and shopping arcades, offering a convenient stay. The rooms were a bit small and dark, and the service was mixed with some staff being pleasant and helpful while others seemed ignorant. The dining experience was surprisingly fantastic for breakfast, with enjoyable options. The facilities were decent but not exceptional.
Rooms
7.0
The room before the lift was a bit small and dark, requiring additional lighting, but it was clean and somewhat comfortable.
Service
6.0
The service had a mix of pleasant and helpful staff alongside some who seemed completely ignorant. Despite this, I received courteous apologies when needed.
Location
9.0
The hotel is conveniently located right at the city center, near various stations and shopping arcades, making it easy to get around and explore.
Dining
8.0
The breakfast was surprisingly fantastic and thoroughly enjoyable, offering a delightful start to the day despite some other dining aspects being less impressive.
Facilities
7.0
The facilities were decent, meeting basic needs without any standout features or amenities.
William
United States,
December
2023
6.4/10
The hotel's location is superb, very close to shopping streets and transport hubs. The rooms are quite old and basic but clean. The service was not the best, with some staff being ignorant, yet housekeeping was attentive. Dining was a mix, with fantastic European food but disappointing in other areas. The facilities were average, lacking some modern amenities.
Rooms
7.0
The rooms were basic but clean.
Service
5.0
The service was a bit lacking, with some staff being ignorant.
Location
8.0
The hotel is very close to shopping arcades, tram stops, and bus stations.
Dining
6.0
The European food was fantastic, but other dining aspects were below par.
Facilities
6.0
The facilities were average, lacking some modern amenities.
Paul
United Kingdom,
November
2023
8.2/10
The hotel has a great location, very close to everything we wanted to explore. The rooms were quite old and shabby, but the service was very pleasant and helpful. However, the rooms were extremely small, and the service was a bit ignorant at times.
Rooms
7.0
The rooms were quite old and shabby, but overall clean and comfortable.
Service
8.0
The service was very pleasant and helpful, despite some instances of ignorance.
Location
9.0
The hotel was very close to everything we wanted to explore, a convenient location.
Dining
9.0
The dining experience was surprisingly fantastic, thoroughly enjoyable, especially with the home-made pastries.
Facilities
8.0
The hotel offered good facilities overall.
Bill
United Kingdom,
October
2023
8.4/10
I had a pleasant stay at the hotel, with clean and comfortable rooms and very friendly staff. The dining experience was surprisingly fantastic, but the service lacked helpfulness. The location was very convenient, close to stations and shopping areas.
Rooms
8.0
The rooms were a bit too dark inside but still comfortable for my stay.
Service
9.0
The staff were very pleasant and helpful during my visit.
Location
9.0
The hotel's location was very convenient, close to stations and shopping areas in Kumamoto.
Dining
9.0
The dining experience was surprisingly fantastic and thoroughly enjoyable, especially the breakfast selection.
Facilities
7.0
The facilities at the hotel were adequate and met my needs during my stay.
Arthur
United Kingdom,
September
2023
7.0/10
The hotel is conveniently located right at the city center, making it easy to find and access nearby shopping arcade. The rooms are neat and compact, equipped with everything I needed. Despite that, the service was completely ignorant and unhelpful. The dining experience was surprisingly fantastic, but the pizza was terrible. The facilities were adequate for my needs.
Rooms
8.0
The rooms are neat and compact, equipped with everything I needed.
Service
5.0
The service was completely ignorant and not helpful at all.
Location
9.0
The hotel is conveniently located right at the city center, making it easy to find and access nearby shopping arcade.
Dining
7.0
The dining experience was surprisingly fantastic, but the pizza was terrible.
Facilities
7.0
The facilities were adequate for my needs.
Dave
United States,
July
2023
6.8/10
I had a mixed experience at the hotel. The rooms were small and a bit dark, which made it challenging with my equipment, but they were clean and had all the essentials. The service was a bit hit or miss - some staff members were very pleasant and helpful, able to translate my claims, while others seemed completely ignorant. The location was convenient with easy access to the downtown area and shopping options, but it was not too close to Kumamoto. The dining experience was surprisingly fantastic and thoroughly enjoyable, especially with the homemade jams, although the breakfast was terrible. The facilities were average overall.
Rooms
7.0
The rooms were small and a bit dark, which made it challenging with my equipment, but they were clean.
Service
6.0
The service was a bit hit or miss. Some staff members were very pleasant and helpful, able to translate my claims, but others seemed completely ignorant.
Location
8.0
The location was convenient with easy access to the downtown area and shopping options, but not too close to Kumamoto.
Dining
7.0
The dining experience was surprisingly fantastic and thoroughly enjoyable, especially with the homemade jams, although the breakfast was terrible.
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